FAQ's

iConference System
 
   

      Live Help

Telephone support available Mon-Fri 9:00am - 5:00pm EST
Tel:401-943-5460

Watch the video:

Watch the 10 minute iConferenceSystem video presentation here

Book a Demonstration:

Witness the FULL POWER of iConferenceSystem
Book a 30 minute demonstration with one of our corporate trainers
Click here and complete the enquiry form

See and hear the quality:

iConferenceSystem sets the standard for online audio visual presentation.

Book a 30 minute demonstration with one of our corporate trainers
Click here and complete the enquiry form

 


 

Frequently Asked Questions?

Features

What's New!

Stop Press! November 19th 2007  New version of iConference software released. New video compression technology gives improved video speed and quality. New full meeting record and playback functions. New look to software interface.

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Table of Contents

  1. How do I book a demonstration... ?
  2. Where can I find more information about the system...?
  3. Why doesn't the software work with a MAC computer...?
  4. Who is behind the technology ... ?
  5. What is the reliability of the system... ?
  6. When am I billed for the service...  ?
  7. What is iConference...?
  8. Who controls meetings within iConference...?
  9. Is my computer compatible with iConference...?
  10. What is the capacity of iConference rooms...?
  11. What is the iConferencesystem refund policy?

How do I book a demonstration ?

Complete the contact form on the contact us page. A corporate trainer will contact you to arrange a mutually convenenient date and time for the demo.

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Where can I find more information about the system... ?

There is comprehensive information on all aspects of the system within this website but if you require further information then please feel free to use the contact page to ask your questions or book a demonstration when we will answer all questions you may have

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Why doesn't the software work with a MAC computer?

Currently there are no plans to develop the CL software for MAC computer users. However MAC users can attend meetings via the iConferenceSystem-Connect Browser/Java Access

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Who is behind the technology?

Numerous companies were involved in the development of the technology.

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What is the reliablity of the conference system?

The system runs on dedicated Microsoft servers and has a 99% uptime. System maintence is carried out every week at Sunday 1.00am US for approximately 2 hours . This is routine server maintenance to ensure system performance is maintainted.

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When am I billed for the service ?

You will be billed imediately for the room package and/or training you purchase. You will then be billed each calendar month thereafter for your room rental. There are no long term contracts.

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What is iConference...?

iConferenceSystem is an affordable, professional quality, real-time desktop solution for conferencing, collaboration and content delivery.
iConferenceSystem VoIP, Video and Collaboration Suite, allows users to participate in, present to, or moderate an online meeting /presentation using the professional multi-media features within iConferenceSystem.
To watch a short video detailing many of the features with iConference click here

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Who controls meetings within iConference...?

iThe CL software enables room owners / moderators to open and access their meeting room from any PC with an internet connection.
As a room owner / moderator you can utilize all the fantastic features of iConferenceSystem to present your meeting / presentation / training or webinar. For more information on moderator controls click here

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Is my computer compatible with iConference...?

The vast majority of PC's are compatible with iConference.
Minimum system requirements:
An Internet connection.
Windows 2000 or XP on a PC.
Windows 98, Windows ME, Windows 95, and Windows NT 4.0 are no longer supported and may experience errors.
6 MB of hard disk space for installation.
DirectX 8.1 or higher is required for Voice over IP or Webcam (video).
DirectX 9.0 is recommended. See Microsoft for DirectX downloads.
For Webcam, your camera must support Windows Imaging acquisition (WIa).
If you have a firewall, proxy server or router, see Firewalls Routers & Ports in help files for connection requirements
Complete Help and Instruction files are available here

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What is the capacity of iConference rooms...?

3, 5, 10, 25, 50 and 100 seat rooms are available for immediate purchase online.
iConferenceSystem has unlimited seat capability. Clients requiring room capacities in excess of 100 seats should complete the Online Enquiry Form click here

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What is the iConferencesystem refund policy?

Full refunds on the purchase of an iConference room will be made upon formal request up until such time that the room is actually used.
No refunds will be made after the room has been used for the first time.

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