Frequently Asked Questions?
What's New!
Stop Press! November 19th 2007 New version of iConference software
released. New video compression technology gives improved video speed and quality. New full meeting record and playback functions.
New look to software interface.
Try our FAQ search!
- How do I book a demonstration... ?
- Where can I find more information
about the system...?
- Why doesn't the software work with
a MAC computer...?
- Who is behind the technology ... ?
- What is the reliability of the
system... ?
- When am I billed for the service... ?
- What is iConference...?
-
Who controls meetings within iConference...?
- Is my computer compatible with iConference...?
- What is the capacity of iConference rooms...?
- What is the iConferencesystem refund policy?
Complete the contact form on the contact us
page. A corporate trainer will contact you to arrange a mutually
convenenient date and time for the demo.
There is comprehensive information on all aspects of the system
within this website but if you require further information then
please feel free to use the contact page
to ask your questions or book a demonstration
when we will answer all questions you may have
Currently there are no plans to develop the CL software for MAC
computer users. However MAC users can attend meetings via the
iConferenceSystem-Connect Browser/Java Access
Numerous companies were involved in the development of the
technology.
The system runs on dedicated Microsoft servers and has a 99%
uptime. System maintence is carried out every week at Sunday 1.00am
US for approximately 2 hours . This is routine server maintenance to
ensure system performance is maintainted.
You will be billed imediately for the room package and/or
training you purchase. You will then be billed each calendar month
thereafter for your room rental. There are no long term contracts.
iConferenceSystem is an affordable, professional
quality, real-time desktop solution for conferencing, collaboration
and content delivery.
iConferenceSystem VoIP, Video and Collaboration Suite, allows users
to participate in, present to, or
moderate an online meeting /presentation using the professional
multi-media features within iConferenceSystem.
To watch a short video detailing many of the features with
iConference click
here
iThe CL software enables room owners / moderators
to open and access their meeting room from any PC with an internet
connection.
As a room owner / moderator you can utilize all the fantastic
features of iConferenceSystem to present your meeting / presentation
/ training or webinar. For more information on moderator controls
click here
The vast majority of PC's are compatible with
iConference.
Minimum system requirements:
An Internet connection.
Windows 2000 or XP on a PC.
Windows 98, Windows ME, Windows 95, and Windows NT 4.0 are no longer
supported and may experience errors.
6 MB of hard disk space for installation.
DirectX 8.1 or higher is required for Voice over IP or Webcam
(video).
DirectX 9.0 is recommended. See Microsoft for DirectX downloads.
For Webcam, your camera must support Windows Imaging acquisition
(WIa).
If you have a firewall, proxy server or router, see Firewalls
Routers & Ports in help files for connection requirements
Complete Help and Instruction files are available
here
3, 5, 10, 25, 50 and 100 seat rooms are available
for immediate purchase online.
iConferenceSystem has unlimited seat capability. Clients requiring
room capacities in excess of 100 seats should complete the Online
Enquiry Form click
here
What is the iConferencesystem refund policy?
Full refunds on the purchase of an iConference
room will be made upon formal request up until such time that the
room is actually used.
No refunds will be made after the room has been used for the first
time.
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